Getting Started & FAQs

Find help articles or contact ChurchTrakr support when you need additional assistance.

Learn why a ChurchTrakr feature or action may not be available to your user account.

Understand the difference between the ChurchTrakr administrative app and your church’s member portal.

Learn where to sign in and what to check if you cannot access your ChurchTrakr account.

Use this checklist before introducing ChurchTrakr to your staff, members, and guests.

Invite church staff to ChurchTrakr and give each person access appropriate to their role.

Use this checklist to prepare ChurchTrakr before staff, members, and guests begin using it.

Learn how to use the ChurchTrakr dashboard, navigation, quick actions, and account controls.

Configure your church information, time zone, branding, and other important ChurchTrakr settings.

Follow the recommended first steps after your church begins using ChurchTrakr.

Learn the main areas of ChurchTrakr and the best first steps for setting up your church.

Review the basic information ChurchTrakr uses to identify your church.